Client Feedback
What Organisations Say After Working With Us
The organisations that engage Vellumora range from small professional services firms to larger corporate teams. Here is a selection of feedback from HR managers, operations leads, and administrators.
Back to Home140+
Organisations
4.7
Avg. Rating / 5
94%
Would Recommend
6 yrs
In Practice
Direct Feedback
From the Organisations We've Worked With
Siti Rahimah
HR Manager, Petaling Jaya
We brought Vellumora in for the half-day session after a review of our internal data handling flagged gaps in staff awareness. The facilitator spent time understanding our sector before arriving — and it showed. The examples were familiar to the team. The group exercise at the end surfaced a few practices we hadn't noticed ourselves.
April 2025 — Half-Day Session
Jason Tan
Operations Director, Kuala Lumpur
Straightforward to roll out across our admin team. Most people worked through it in about two weeks at their own pace. The summary cards are useful — I've seen people pin them near their workstations. My only note would be a slightly longer module on external file sharing, as that's where our team had the most questions.
March 2025 — Self-Study Course
Lim Wei Ling
Compliance Coordinator, Shah Alam
We're in our second year on the annual programme. The quarterly reports have been particularly useful for our internal planning — we can show participation levels and feedback themes to our DPO during her review. The refresher sessions keep the topic visible for teams who might otherwise let it drift between major events.
April 2025 — Annual Programme
Ahmad Faizal
Admin Manager, Subang Jaya
Well-paced session. Our team has mixed backgrounds and the facilitator managed different knowledge levels without anyone feeling talked down to. The written memo afterwards was a helpful reference when I reported back to senior management about what was covered.
February 2025 — Half-Day Session
Nalini Kumar
HR Executive, Mont Kiara
I completed the self-study course individually before recommending it to my manager for a team rollout. The vocabulary section was genuinely useful — terminology that comes up in data-related discussions is handled clearly without the course pretending to be a legal resource. That distinction is appreciated and makes it easier to recommend internally.
April 2025 — Self-Study Course
Chong Yee Ping
Office Manager, Bangsar South
We enrolled on the annual programme after using the half-day session the year before. Having structured touchpoints through the year — and the quarterly reports — has made our awareness effort feel less ad hoc. The onboarding content for new joiners was something we hadn't managed to put together ourselves, so that alone has been worth the engagement.
March 2025 — Annual Programme
Engagement Summaries
How Organisations Have Used Our Programmes
Property Management Firm, Kuala Lumpur — Annual Programme
The Situation
A property management firm with 80 staff across three offices had no structured data awareness programme. Different teams had developed inconsistent habits around storing tenant correspondence and handling ID document copies. Their external legal advisor recommended putting a staff awareness programme in place.
What We Did
Annual programme across both offices, adapted to property management workflows — tenancy data, contractor records, HR correspondence. Digital onboarding content was integrated into their existing welcome process for new hires. Two mid-year refreshers focused on document retention and third-party sharing practices.
What Followed
74 of 80 staff participated in at least one session over 12 months. Quarterly reports showed a gradual shift in the questions staff raised — from basic terminology toward more specific scenarios. The HR team used programme records in their annual compliance review presentation.
"The quarterly reports gave us something tangible to show our DPO." — Office Manager
Financial Services Support Firm, Petaling Jaya — Half-Day Session
The Situation
A back-office services firm with 22 administrative staff routinely handled client data. An internal review found that staff could not clearly articulate what counted as personal data in their specific workflows, or what to do when asked to share client records externally.
What We Did
A half-day in-company session with examples drawn from financial services back-office scenarios — client file handling, email correspondence with third-party providers, and retention timelines. The group exercise asked participants to map their most common data touchpoints.
What Followed
All 22 staff attended. The post-session memo documented three specific workflow questions that the organisation passed to their compliance advisor for follow-up. Staff reported feeling more confident identifying when to pause before sharing data externally.
"The exercise brought out questions we hadn't known to ask before." — Operations Lead
Reach Us
Contact Vellumora
Phone
+60 3 6201 8473Address
Suite 11-2, Plaza Mont Kiara, 2 Jalan Kiara, 50480 KL
Office Hours
Mon–Fri: 9am–6pm
Sat: 9am–1pm
Professional Standing
Credentials & Commitments
HRDC-Claimable
In-company and annual programme engagements may qualify for HRD Corp claims — confirm with your coordinator.
SSM-Registered
Vellumora is a registered Malaysian business entity. Company registration details available on request.
Annual Content Review
All materials are reviewed yearly and updated before the next delivery cycle to reflect current office practices.
Your Turn
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